How can we help?
Having trouble or have a suggestion? Write to us; we usually reply within 2 business days.
destek@gebeliktakibi.comCommon questions
How do I export my data?
Go to Profile > Export data to get all your records as a PDF or JSON file.
How do I restore my purchase?
Tap Profile > Manage subscription > Restore purchases; the same option is on the purchase screen. The purchase must have been made with the same Apple Account.
How do I cancel my subscription?
On your iPhone, go to Settings > your name > Subscriptions > Meyu. Premium stays active until the end of the period.
Reminders aren't arriving
Check that notifications are on in Settings > Notifications > Meyu and with the Notifications switch in Meyu's Profile. If a Focus mode is on, add Meyu to the allowed apps.
How do I change my due date?
Go to Profile > Due date to recalculate from your last period, the date your doctor gave you, or an ultrasound measurement.
What happens to my data if I change phones?
With iCloud sync on (the default), install Meyu on your new iPhone with the same Apple Account and tap "Restore my data". Restoring from a backup or moving with Quick Start also brings your data along. You can also export a copy beforehand from Profile > Export data.